Email & Communications Policy
Effective October 2, 2026. Written for parents, in plain language.
Messages you’ll get from us
- Account and service emails. When you sign up, we email you a link to confirm your address. We also send messages you need about your account, membership, payments, receipts, scholarship orders and changes to our policies, and replies when you write to us. These aren’t marketing, and we keep them to what’s needed.
- Newsletters and offers, only if you ask. We send reading tips, news or offers only if you’ve asked for them. Every one includes an easy way to unsubscribe, and we honor requests promptly, within 10 business days at most.
No texts or sales calls
We don’t send text messages or make marketing phone calls. If we ever offer text messages, we will ask for your express written consent first, and you can stop them at any time.
We never email children
Please don’t give us a child’s email address. All communication is with the parent or guardian.
Agreeing to electronic communications
By creating an account or using the Service, you agree that we may provide agreements, notices, disclosures and receipts electronically, by email or on this website, and that these satisfy any legal requirement that they be in writing. You can ask for a paper copy at no charge by emailing us. If you no longer want to receive electronic communications, you can close your account.
Staying safe
Our emails come from addresses at readingadventureworlds.com. A confirmation link only ever brings you to readingadventureworlds.com. We will never ask for your password, your Step Up (EMA) login or a full card number by email. If a message looks suspicious, forward it to hello@readingadventureworlds.com.